cochise60 Newbie1 Reg: 25-Mar-2017 Posts: 2 Solutions: 0 Kudos: 0 Solved. Kudos0 how to add existing account to computer that replaced old computer Posted: 29-Aug-2022 | 9:58AM · 3 Replies · Permalink Labels: Activation, Device Management, Subscription I have the same question0 Last Comment Replies bjm_ Guru Norton Fighter25 Reg: 07-Sep-2008 Posts: 32,284 Solutions: 1,895 Kudos: 5,163 Accepted Solution Kudos0 Re: how to add existing account to computer that replaced old computer Posted: 29-Aug-2022 | 10:04AM · Edited: 29-Aug-2022 | 10:11AM · Permalink Transfer your protection from one device to another device Your subscription comes with a limited number of licenses to protect your various devices. If you have used up your licenses, you can transfer a license from an unused device to allow installation on another device. TRANSFER YOUR LICENSE TO ANOTHER DEVICE Sign in to your account. On the Device Security page, identify the device that you no longer want to protect. If you do not see the device, click View History link at the bottom of the device list to see your older inactive devices. If you still do not see the device, the device may be associated with a different account. Click the More options icon available below the device and in the menu that appears, click Manage License. In the Manage Licenses page, select Remove License and then click Yes to confirm. Once you remove a license from a device, the device is no longer protected and is removed from the Device Security page. To install the protection on a new device, click Install Now. Do one of the following: To install on the device that you are currently on, click Agree & Download. To install on another device using a download link, click Send a Download Link and follow the on-screen instructions You can also sign in to your account from the new device and click Download. VIDEO: HOW TO TRANSFER YOUR NORTON PROTECTION NEED MORE HELP? Download and install your Norton device security Remove a device from your Norton account Find out how many devices you can protect with your Norton subscription https://support.norton.com/sp/en/us/home/current/solutions/v73856951 bjm_ Guru Norton Fighter25 Reg: 07-Sep-2008 Posts: 32,284 Solutions: 1,895 Kudos: 5,163 Kudos0 Re: how to add existing account to computer that replaced old computer Posted: 29-Aug-2022 | 10:13AM · Edited: 29-Aug-2022 | 10:16AM · Permalink FAQ: Manage installs on your Norton subscription How many devices are covered by my Norton subscription? › When does my Norton subscription begin? › I do not use a device on which I installed Norton, how do I transfer the license to a new device? › Will my Norton subscription start from the day when I transfer the license to the new device? › Can I add more seats to my existing product? › Will my product license be consumed if I install on a virtual machine? › VIDEO: HOW TO FREE UP A LICENSE IN YOUR ACCOUNT TO INSTALL IT ON A NEW DEVICE? https://support.norton.com/sp/en/us/home/current/solutions/v105336966 bjm_ Guru Norton Fighter25 Reg: 07-Sep-2008 Posts: 32,284 Solutions: 1,895 Kudos: 5,163 Kudos0 Re: how to add existing account to computer that replaced old computer Posted: 29-Aug-2022 | 10:19AM · Edited: 29-Aug-2022 | 10:20AM · Permalink Learn how to use your Norton product key For instructions on how to use your Norton product key, select one of the following depending on your situation: If you are using the product key on your mobile device, see Activate or renew your Norton 360 subscription for your mobile device. If you do not know how to find your product key, see Find your Norton product key. If you see a message that your product key is invalid, see Message: "Invalid Product Key". Activate or renew using a product key purchased from a store › I have installed my Norton device security product and I want to activate it › I need to download and install my Norton device security product before I use my product key › https://support.norton.com/sp/en/ca/home/current/solutions/v71537110 This thread is closed from further comment. Please visit the forum to start a new thread.