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Kudos0

Time limit reached first thing in the morning

Posted: 29-Sep-2022 | 7:06PM · 1 Reply ·

Hi,

For the last week, my son's Pixel 5 has reached it's time limit first thing in the morning. It's been on charge overnight, but not being used. the Norton activites display is 0 hours, and then suddenly goes to 10.5 (it's currently 9.30 in the morning, so the phone can't have been used for 10+ hours.

I see a few posts on here with Norton saying that it's fixed in the latest release. There are no updates available in the Play Store, so it's still an issue.

Thanks

Simon

Replies

Kudos0

Re: Time limit reached first thing in the morning

Posted: 30-Sep-2022 | 4:24AM · Permalink

Hi @Simon Macneall,

The time supervision issue has been resolved in our latest release and the app is currently in Playstore review. We will let you know once the new app is available for updates.

I have sent you a private message, Please check.

Thanks,

Norton Family Team

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