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Re: Can not connect to the server to activate
Posted: 11-Oct-2022 | 5:15PM · Edited: 11-Oct-2022 | 5:46PM · Permalink
Hello Erick. There is an issue where we cannot see the "current" status of Norton services due to the "date" signature not being accurate. I can suggest running the help tool linked below to see if that will resolve the issue for you.
Direct download link:
https://buy-download.norton.com/downloads/premium_services/support/tools/NortonActivationRepair.exe
Edited: The Norton status site IS working correctly at this link: https://status.norton.com/
Check your browser addon's for anything that could be blocking remote fonts, etc.
SA
MS Certified Professional :
Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions
Re: Can not connect to the server to activate
Posted: 11-Oct-2022 | 5:50PM · Permalink
SoulAsylum
Thanks for answering i try to excecute but got this error
and in the log file i have this >
[11/10/2022 9:47:36 p. m.]: The correct answer was submitted.
[11/10/2022 9:47:36 p. m.]: Did not find Norton license folder 'C:\ProgramData\Norton\00000082' or 'C:\ProgramData\Norton\00000083'.
[11/10/2022 9:47:36 p. m.]: The license fix could not be applied. The following error occurred: Did not find Norton license folder 'C:\ProgramData\Norton\00000082' or 'C:\ProgramData\Norton\00000083'.
Re: Can not connect to the server to activate
Posted: 11-Oct-2022 | 6:28PM · Permalink
Is there any other AV installed in your system?
In which system are you installing your Norton product?
Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|
Re: Can not connect to the server to activate
Posted: 11-Oct-2022 | 6:44PM · Permalink
No, i dont have any other AV, i just installed the OS and try to install my Norton AV
Windows 10 Home Version 10.0.19044 Build 19044
Re: Can not connect to the server to activate
Posted: 11-Oct-2022 | 7:03PM · Permalink
https://www.dell.com/support/home/en-us?app=drivers
from this website
Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|
Re: Can not connect to the server to activate
Posted: 11-Oct-2022 | 7:15PM · Edited: 11-Oct-2022 | 7:16PM · Permalink
Once you finish installing.
Try running NRnR tool and select Remove Only, then download complete Norton 360 setup file from here.
This may fix your ongoing error
Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|
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