i need to cancel my subscribtion

Posted: 13-Oct-2022 | 5:04AM · Edited: 13-Oct-2022 | 10:32AM · 2 Replies · Permalink

hi sir,

my norton backage was with 20 USD per year, suddenly they take 55 USD without asking me, i dont want to renew my subscribtion i need to return my money back please.

my E-mail.: [Removed]

[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]

Labels: Auto Renewal, Refund

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Replies

bjm_ Guru

Norton Fighter25

Reg: 07-Sep-2008

Posts: 31,574

Solutions: 1,876

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Re: i need to cancel my subscribtion

Posted: 13-Oct-2022 | 10:30AM · Edited: 13-Oct-2022 | 10:34AM · Permalink

Please visit the Cancellation & Refund Request page.

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN

bjm_ Guru

Norton Fighter25

Reg: 07-Sep-2008

Posts: 31,574

Solutions: 1,876

Kudos: 5,090

Re: i need to cancel my subscribtion

Posted: 13-Oct-2022 | 10:33AM · Edited: 13-Oct-2022 | 10:35AM · Permalink

R U asking how to stop your Norton subscription from automatically renewing?

Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

Please check your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.

BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.