Solved.
Kudos0

Password Manager faults on Edge load

Posted: 19-Oct-2022 | 5:54AM · 3 Replies ·

When I start Edge, one tab opens to my home screen. Then, a second tab opens showing a split screen; (1) asking me to log in to my Norton account in order to access my vault and (2) asking me to set up mobile log in. If I select (1), then I am taken to a login screen for my Norton account. After login, I get the normal prompt asking for my vault password. Enter than and the second tab disappears. However, why do I have to sign into my account in order to access the vault? If I do not sign into my account, a popup appears along with an annoying beeping saying there was an error with Edge. As for split screen (2), I can't do anything with that as there is a spinning circle that won't activate. The solution I take is to kill the second tab when it pops up.  But, there is no Icon on the top bar for me to click and open my vault. I have to open my extensions menu and select password manager to open my vault. 

Labels: Microsoft Edge, Mobile Unlock, My Norton, Norton Password Manager, Open Vault, Windows 10
Accepted Solution
Kudos0

Re: Password Manager faults on Edge load

Posted: 03-Nov-2022 | 6:20AM · Permalink

Found a solution to the problem. In Edge settings, select the "Edge Bar" and click the "Automatically open Edge bar when the computer starts" to Off. Problem no longer pops up.

View Accepted Solution in Context

Replies

Kudos0

Re: Password Manager faults on Edge load

Posted: 19-Oct-2022 | 6:23AM · Edited: 19-Oct-2022 | 6:42AM · Permalink

FWIW~

When I cycle Edge.....my vault is locked...but, I am Sign'd in   

Maybe, try turning off Startup boost & turn off Continue running background extensions and apps when Microsoft Edge is closed

edge://settings/system


Maybe, turn off Optimize Performance

Kudos0

Re: Password Manager faults on Edge load

Posted: 19-Oct-2022 | 6:38AM · Edited: 19-Oct-2022 | 6:42AM · Permalink

lbroge50:

As for split screen (2), I can't do anything with that as there is a spinning circle that won't activate. 

Maybe, you have an Edge extension or Edge setting/feature blocking Norton pages content.  
Maybe, turn off VPN.

lbroge50:
But, there is no Icon on the top bar for me to click and open my vault. I have to open my extensions menu and select password manager to open my vault. 

Maybe, you need to show extension

Accepted Solution
Kudos0

Re: Password Manager faults on Edge load

Posted: 03-Nov-2022 | 6:20AM · Permalink

Found a solution to the problem. In Edge settings, select the "Edge Bar" and click the "Automatically open Edge bar when the computer starts" to Off. Problem no longer pops up.

This thread is closed from further comment. Please visit the forum to start a new thread.