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Kudos0

Bypassing instant lock or time restrictions

Posted: 27-Nov-2022 | 6:41AM · Edited: 27-Nov-2022 | 6:44AM · 2 Replies ·

Hi I've been using the Norton Family to lock mobile during school time or to control child time on device, but somehow he managed easily to find solution. Im unable to attatch video but when app is lock my child by pressing combination of return button on mob and YouTube icon several times untill lock messages drops from the screen and he is able to carry on with watching videos. Im not sure if other apps can be bypassed lock as well.
Labels: Android, Parent Portal, Instant Lock, Time Supervision

Replies

Kudos0

Re: Bypassing instant lock or time restrictions

Posted: 28-Nov-2022 | 6:49AM · Permalink

Hi @damiank1982,

Thanks for writing to us.

We have sent a private message to you as we need more information for our analysis. Please check your inbox.

Thanks,

Jey

Kudos0

Re: Bypassing instant lock or time restrictions

Posted: 06-Dec-2022 | 11:52AM · Permalink

Jey

I have sent you private message.

As per Norton communication "Norton Family does not support Huawei devices", I have manged to recreate same issue on Samsung S21 device. Can we investigate further on this issue. In fact in Samsung is even easier to bypass restrictions.

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