Kudos0

Suspected scam email?

Posted: 05-Jan-2023 | 8:10AM · 4 Replies ·

Below is an email I have recently received. On first glance it appears legit however after logging in to my Norton account separately and searching Norton website I can find no reference to this free service offered by Norton.

THANK YOU FOR BEING OUR CUSTOMER

 

Norton Extras
above and beyond your paid subscription at no additional cost

 

Norton Extras currently available for you:

 

Image in Moderation

 

Norton Customer Care

 

Get expert help from a Norton Customer Service agent to help make your old PC or Mac run like new.1

 

 

Call now: (020) 7949 0005

 

Open 24 hours a day, 7 days a week.
(English only)

 

 

 

Need Help? Chat with Member Services & Support

 

SUPPORTLEGALPRIVACYUNSUBSCRIBE

1 This Norton Extra must be redeemed before the end of your current subscription period. Standard call rates apply dependent on your phone provider. We reserve the right to update or end this Norton Extra at any time. Hours are English only. This benefit will be available for redemption each year when you have an active, automatically renewing security subscription.

The Norton and LifeLock brands are part of NortonLifeLock Inc.

Copyright © 2023 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners.

NortonLifeLock Ireland Limited, Ballycoolin Business Park, Blanchardstown, Dublin 15, Ireland

EmailID: CRM_Email_GB_TRIG_ACT_AR_LC_T-80_YEAR2_VCCP

Labels: Tech Support Scams

Replies

Kudos1 Stats

Re: Suspected scam email?

Posted: 05-Jan-2023 | 10:16AM · Permalink

Check the sender's email address against this information.    Is this email from Norton legitimate?   If not found, it is a scam.

Kudos1 Stats

Re: Suspected scam email?

Posted: 05-Jan-2023 | 2:55PM · Permalink

not sure if this is same one recieved in last week or so by many that had a offer to do some upgrade and have the renewal higher

Kudos0

Re: Suspected scam email?

Posted: 06-Jan-2023 | 11:24AM · Permalink

Hi,

Thanks for that. Very useful link. This is the email address <norton@secure.norton.com> so it seems my suspicions were correct as it doesn't appear on the list. I have forwarded it to Norton. I have to say it was well written and tempting but glad I stopped to think! If something looks too good to be true it probably is!!!

Kudos0

Re: Suspected scam email?

Posted: 06-Jan-2023 | 11:37AM · Edited: 06-Jan-2023 | 11:42AM · Permalink

BDH2023:

This is the email address <norton@secure.norton.com> so it seems my suspicions were correct as it doesn't appear on the list. 

 '@secure.norton.com' does appear on the list:

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