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Kudos0

Windows 11 desktop app wants me to subscribe to a service i already have

Posted: 12-Jan-2023 | 1:14PM · 2 Replies ·

Windows 11 desktop app shows i need to subscribe to ID Theft Protection, but on my mac desktop app you can see its an available tool. Why? I have access to ID Theft Protection via online account no matter what browser. Note: LifeLock with Norton Benefit Premier is my subscription.

See attached pics.

File Attachment: 
Image icon macOS Ventura 13.1 screenshot
Image icon Windows 11 screenshot

Replies

Kudos0

Re: Windows 11 desktop app wants me to subscribe to a service i already have

Posted: 12-Jan-2023 | 2:20PM · Permalink

Have you tried clicking on Subscribe Now to see if it allows you to sign into your Lifelock Account?

Kudos0

Re: Windows 11 desktop app wants me to subscribe to a service i already have

Posted: 12-Jan-2023 | 3:50PM · Permalink

Yes. I just brings up a pop up with a description of the service, associated benefits and the choice to purchase or go back.

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