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Kudos0

Norton Safeweb has flagged my site as Phishing

Posted: 07-Apr-2023 | 7:33AM · 11 Replies ·

Hi, Norton Safeweb has flagged my site as Phishing'. Last night I submitted a dispute but it says that the "category remains the same". It doesn't tell me what the exact problem is or how to fix it.

I am really upset and annoyed by this issue as I know my website does not contain any malware or phishing at all. I need someone to take a look at the website and set the correct safe rating, or tell me how i fix the specific 'Phishing' issue so that my website is rated as safe.

https://discadia.com/ is our website. It is a Discord server list where users can share and join Discord servers/emojis, that's it.
 

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Accepted Solution
Kudos1 Stats

Re: Norton Safeweb has flagged my site as Phishing

Posted: 10-Apr-2023 | 7:38AM · Edited: 10-Apr-2023 | 7:50AM · Permalink 

https://discadia.com



https://safeweb.norton.com/report/show?url=https://discadia.com = Safe -> Technology / Internet

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Replies

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 07-Apr-2023 | 7:36AM · Permalink

Norton Safe Web analyzes and rates websites to see how they affect your device.

As a site owner or a site visitor, you can submit the website for the Norton Safe Web rating evaluation.

Please follow the steps below for site rating dispute:

  1. Go to https://safeweb.norton.com
  2. Enter the website you want us to evaluate in the search field and press Enter
  3. Click on "Click here to submit a dispute"
  4. Enter the required details in the form and click on Submit button 

https://safeweb.norton.com/help/site_dispute

Dispute resolution could take up to 2 days and you will receive email notification:

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

Site owners

If you are a website owner, Norton Safe Web can work with you to provide a safe environment for internet users.

https://safeweb.norton.com/help/site_owners

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 07-Apr-2023 | 7:38AM · Permalink 

https://discadia.com/

Dispute submitted successfully

https://safeweb.norton.com/report/show?url=https://discadia.com = Warning -> Phishing

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 07-Apr-2023 | 7:46AM · Edited: 07-Apr-2023 | 7:48AM · Permalink

Hi there,

thank you for the fast response. I appreciate it.

Last night I did have the website submitted for reevaluation, but I got an email a few hours after saying "

The website rating is not changed after evaluation."

Please let me know about this, it's extremely concerning for me for us to be incorrectly classified as a phishing website...

Please let me know how i can fix the incorrect rating or find out why its being classed as phishing so i can fix it on the website.

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 08-Apr-2023 | 10:55AM · Permalink

Hi, it's still showing up as Phsishing, ive been trying to reach norton support about this for the past 48 hours with very little success now...

Is there anything that can be done about this? Can it be raised to a higher support member from Norton? It's scaring our customers and I am concerned...

Thank you

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 08-Apr-2023 | 11:04AM · Edited: 08-Apr-2023 | 11:13AM · Permalink

Maybe, we'll here back from my submission [here] after the weekend. 

The website is currently under review. Please review the rating after 48 hours...

https://safeweb.norton.com/report/show?url=https://discadia.com = Warning -> Phishing

Norton Services Status 
All components are Operational
Norton Safe Web Operational

https://status.norton.com/

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 09-Apr-2023 | 8:28AM · Edited: 09-Apr-2023 | 8:33AM · Permalink

48+ hours from my submission [here]

The website is currently under review. Please review the rating after 48 hours...

https://safeweb.norton.com/report/show?url=https://discadia.com = Warning -> Phishing

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 09-Apr-2023 | 11:41AM · Permalink

Hi,

Does this mean that the status remains unchanged, or just that the dispute report hasn't been reviewed by Norton yet?

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 09-Apr-2023 | 12:22PM · Edited: 09-Apr-2023 | 12:44PM · Permalink

Hi,
my dispute submissions have not received any response...at this time

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 10-Apr-2023 | 12:16AM · Permalink

Hi,
my dispute submissions have not received any response...at this time

Accepted Solution
Kudos1 Stats

Re: Norton Safeweb has flagged my site as Phishing

Posted: 10-Apr-2023 | 7:38AM · Edited: 10-Apr-2023 | 7:50AM · Permalink 

https://discadia.com



https://safeweb.norton.com/report/show?url=https://discadia.com = Safe -> Technology / Internet

Kudos0

Re: Norton Safeweb has flagged my site as Phishing

Posted: 10-Apr-2023 | 10:18AM · Permalink

Thank you so much for helping me resolve this bjm

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