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Kudos0

Need help removing a Google Chrome Extension named "Shampoo"

Posted: 09-Apr-2023 | 2:29AM · 3 Replies ·

I recently discovered an extension in my kid's Google Chrome account named "Shampoo." It reinstalls itself when removed, it keeps shutting and restarting Chrome, it has switched the browsing engine to Bing; and when opening youtube, I can only view one video. This extension appeared after my kiddo downloaded some game "infusion hacks" from Github. Sigh. I deleted all browser history, all User app data for his username, and rebooted but Shampoo remained. I just uninstalled Chrome, and then ran a scan - Norton didn't find anything. Is the next step to download and run Malwarebytes? Or are there other recommendations? Please advise and thank you. --Cap
Labels: Google Chrome, Potentially Unwanted App, Windows 10

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Kudos1 Stats

Re: Need help removing a Google Chrome Extension named "Shampoo"

Posted: 09-Apr-2023 | 3:40AM · Edited: 09-Apr-2023 | 3:47AM · Permalink

How To Remove Shampoo Extension [Virus Removal Guide]
This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.

https://malwaretips.com/blogs/remove-shampoo-extension-virus/#:~:

Kudos1 Stats

Re: Need help removing a Google Chrome Extension named "Shampoo"

Posted: 09-Apr-2023 | 3:50AM · Edited: 09-Apr-2023 | 4:32AM · Permalink

Kudos0

Re: Need help removing a Google Chrome Extension named "Shampoo"

Posted: 09-Apr-2023 | 11:58PM · Permalink

This seems to have worked - thank you for the assistance and great resources!

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