Rather major concern. I have received emails which appear to be from Norton (I am in Brazil and Norton will only send emails to me in Brazilian Portuguese, which I am unable to understand - a fact which I find odd, for a major tech company) and which directed me to take certain account related activity. I followed what I believed I was being requested to do....only to receive ensuing emails which said I had requested actions which I had not. When I attempted, multiple times, to contact live chat I was unable (....screens refusing to open in Norton and opening for split second then flicking to another) then, when I finally got to live chat and got a case number and clicked on chat now, it refused to open, repeatedly.
Is there some major problem with Norton, currently? I have security concerns about what has happened and whether the Norton site is safe....there are no problems whatsoever with any other site I use.
My thanks for your time and any advice you are able to furnish....concerned and wish to get in touch with live help somehow?!