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3 problems with Backup feature of Norton Security
Using Norton Security with Backup the past few months I discovered three minor problems:
1. Default settings: Norton assumes that user files are in the default folder under 'C:\users\user_name' and won't detect where the actual default location %userprofile% is. In my case, I have moved my home directory to a second (D:) drive. Norton makes it difficult for a beginner to easily configure the correct settings to back up files, especially when the %userprofile% folder has been moved. The interface should just preview the folder directory in a similar way Windows Explorer does on the left pane, enabling the user to select or deselect directories.
2. Folder naming: The folder created on the external media (backup save location) still has the name 'N360_BACKUP' although the program is now called 'NS with Backup'.
3. Excessive fragmentation: From the first run of the backup program, my external drive (which was completely blank) was extremely fragmented. Although this won't directly affect PC performance, I suspect the amount of fragmentation will trigger Norton's 'Optimize Disk' utility making it run the defragmenter for hours wearing the disk without an actual (or non-preventable) reason. I haven't actually seen this, because I have disabled 'disk optimization' since my primary disk is an SSD.