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360 Premium back up failure to new My Book
After I back up I can see the back up file on My Book but at 99% of the back up - it says there was an error and gives me this message
Unauthorised access blocked (access Process data)
Actor PID: 7844
Target: C:\Programme Files (x86)\Norton 360\Engine64\22.214.171.124\buvss.exe
Target PID: 6472
Action: Access Process Data
Reaction: Unauthorised access blocked.
I have a Sony Vaio Laptop and I set Norton to back up to My Book on the correct drive.
i don't have a clue what all the above means but can anybody identify what or if I am doing something wrong please?