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Kudos0

6 weeks still no data purge--no responces

I sent in the data purge on 10/10/2013. I have also sent letters to BUSUPPORT. No one has ever had the courtesy to respond to me! The problem started when Norton 360 updated to 21.0.1.18.

 

Now I found they closed the order. (If I managed the issued they would all be fired)

 

I have been a customer since Norton Works Premium.

 

Norton needs to help there customers, not ignore them.

 

Is there anyway I can go online and purge it myself?

Replies

Kudos0

Re: 6 weeks still no data purge--no responces

Hi Robert, 

Sorry for the incovenience caused.


I've sent you a Private Message () requesting more information, Please check it when you get a chance.

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: 6 weeks still no data purge--no responces

Hi Robert,

Your Data Purge request has been completed. Could you please check it and confirm? 

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation

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