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Access to default gateway is blocked
Hi - I hope somebody out there can suggest a solution.
I have a Windows 10 machine (pre-loaded, not a Windows upgrade) and have installed Norton 360. Whilst I can access Internet via a browser my other network devices are blocked (NAS drive and Wi-Fi printer). I have discovered that the PC will not connect to the default gateway (and thus not connect to any other devices). Does anyone know of a Norton setting that would cause this? I have switched all the Norton settings to 'off' but still cannot access the gateway. When I reboot the PC I can initially ping the gateway but after a very short time I get a 'general failure' message, this appears to be when Norton has gone through all of its rules, etc.
Has anyone seen this behaviour before or suggest which setting should be changed?