Solved.
Kudos0

Access to wifi printer (and network switch) when VPN is turned on

When VPN is turned ON on my Windows PC, it cannot see my wifi Epson printer.  I have to turn OFF VPN to connect to the printer.

The same goes for my network switch - I have to turn VPN OFF for access to my router via my PC.

Any ideas?

Accepted Solution
Kudos0

Re: Access to wifi printer (and network switch) when VPN is turned on

You can look into the split tunnelling feature of the 360 VPN feature.

From the My Norton interface, click on the down arrow beside Turn On for the VPN feature and click on Settings. Then click on the Split Tunnel feature and turn on the feature. Then try to add the software for your printer to the excluded apps.


 

Replies

Kudos0

Re: Access to wifi printer (and network switch) when VPN is turned on

Sounds like the VPN is disguising the network you are on which is very normal.

Kudos0

Re: Access to wifi printer (and network switch) when VPN is turned on

So if that is normal ("Sounds like the VPN is disguising the network you are on which is very normal.") then is there a solution apart from switching off VPN whwich I've had to do to get my services to work?

Kudos0

Re: Access to wifi printer (and network switch) when VPN is turned on

In another thread somebody had reported they had turned the VPN off, removed the printer completely, turned the VPN on and then added the printer back. And now they can print.

Accepted Solution
Kudos0

Re: Access to wifi printer (and network switch) when VPN is turned on

You can look into the split tunnelling feature of the 360 VPN feature.

From the My Norton interface, click on the down arrow beside Turn On for the VPN feature and click on Settings. Then click on the Split Tunnel feature and turn on the feature. Then try to add the software for your printer to the excluded apps.


 

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