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Kudos0

Accessibility service on Android

Hello, my son has a Wiko Lenny 3 device, with android 6.0: every time the device reboot the Norton accessibility service is turned off. The Norton Family app is the latest available on the Play Store. I attach 2 screenshot for more details. How can I solve this issue? Thanks.
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Kudos0

Re: Accessibility service on Android

Hi paolo,

Thanks for the post.  This is a known issue that happens to Wiko Android device.  It resets the accessibility permissions to OFF when recent apps are cleared or the device is restarted. 

Our team is looking into the issue.

Thanks

Katie

Thanks Katie

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