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Kudos0

Account dashboard does not show my mobile devices

Am setting up NF but only see the pc's in the dashboard per child. Mobile devices are not visible, is that correct?

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Kudos0

Re: Account dashboard does not show my mobile devices

Am setting up NF but only see the pc's in the dashboard per child. Mobile devices are not visible, is that correct?

Kudos0

Re: Account dashboard does not show my mobile devices

Hi Dewaard,

If the dashboard you refer to is at Settings -> Profile online, then yes, you should be able to see the Android mobile devices.

When you try to access a forbidden website on the Android mobiles, do you get blocked?  If not, you probably haven't installed or configured them correctly yet.  Please uninstall/reinstall Norton Family on the Android devices.

Thanks

Katie

Thanks Katie

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