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Kudos0

Activation (Ghost 10)

I am running Norton Ghost 10 on an XP system.  It wants to re-activate.  Automatic online activation fails.  Web-based activation now fails as well; the linked page is not found.  Calling the phone number listed for phone activation goes to Symantec support, who says this is a Norton product and referred me to Norton support; phone number given for that disconnects upon answering; hence my arrival here.

I have the product key; how do I re-activate the product, please?

Labels: Norton Ghost

Replies

Kudos0

Re: Activation (Ghost 10)

Others have had similar problems as Ghost 10 was the last version to activate on-line. Thus that may be the reason for the activation issue. Recheck your activation key as well. Sometimes mistaking a certain letter or character can be the silliest cause. If this continues contact support through chat at the link here. Although support for Ghost ended in March 2013. They should be able to straighten this out fairly easy and quickly!!

https://support.norton.com/sp/en/us/home/current/solutions/v86337130_EndUserProfile_en_us

http://norton.com/chat

Cheers

"From DOS to Windows10 what a journey it has been" Windows 10 Professional x 64 Creators Update version 1703 build 15063.608 / NSBU 22.10.1.10 Traditional
Kudos0

Re: Activation (Ghost 10)

Cold Blast How did you make out with your activation issue? Just following up.

Cheers

"From DOS to Windows10 what a journey it has been" Windows 10 Professional x 64 Creators Update version 1703 build 15063.608 / NSBU 22.10.1.10 Traditional
Kudos0

Re: Activation (Ghost 10)

I installed Ghost in a virtual machine running Windows XP SP3. Ghost cannot connect to server to activate. I am given 2 choices.. Activate using a browser or phone. Browser does not work. Guess you are screwed since the number you called could not help. They should have released a patch removing activation if they do not maintain the server used for activation. BTW, I have tested Ghost 10 activation in virtual PC before (it was a year or two or three ago) and it worked.