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Activation is not in my account name
hope this all makes sense. I have a 3PC 2yr license with 500+ days remaining. I have two sons. one with desktop and one with laptop. I am about to install final allowance onto laptop. If i sign into my account there is no product showing ( I am aware this may be because it is a downloaded / emailed license - unless this is wrong...please let me know??). also the account email defaults to an unknown name and i have to change it to my own name. This happens every time I am asked to log in to my account. I cannot log into the unknown name account as i have not got a corresponding password. The result of all this is that although I have a valid subscription and product code I cannot see my number of activations remaining and I am also worried that the current activation is not personal to me and my main PC account.
Before installing on the laptop I would like to make sure the main account is safe.
Could anyone help?