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Activity Logs and other History Just Stopped suddenly
I've had NSM installed on 2 computers for the last month and all activity logs, search history, etc has been working perfectly. Then suddenly two days ago, all logs stopped, even though both computers were still being used and no changes were made. Child doesn't know the password or have administrator rights. One of the computers in question is mine and I know that no changes have been made.
To troubleshoot, I've done the following:
1. Reinstalled NSM on both computers
2. Deleted the old "child" profile and added a new one, associating both computers and users.
It appears that blocking is still happening on the computers, but I feel like I'm flying blind because I can't see activity logs anymore. Please help!
Also, on one of the computers (mine), I get an email about 3 minutes after being online that "The NSM browser plug-in has been disabled." This has been occurring since I first started using NSM and it's super annoying but I haven't been able to find any fixes on the forum. I know for a fact that I am not disabling the plug-in myself.
Thanks for your help.