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Kudos0

Activity settings greyed out for standard user in Norton Security

Hi All,

Just changed from using NIS to Norton Security as this now appears to be the currently supported platform on a Mac running OS X 10.10.2.

When running as an Administrator all appears to be fine and all settings/functionality are accessible.

When running as a Standard user all the core settings are locked (which was expected) but this also includes access to the Activity logs for Security History and Network Activity.

These were available to a standard user under NIS and we use this functionality all of the time for troubleshooting issues. There also appears to be no way to promote the current users security to administrator level in order to access these options (and others) which was also part of NIS where necessary.

Can someone help me understand if this expected behaviour for this product? If so then we may need to look to revert back to NIS.

Many Thanks.

Replies

Kudos1 Stats

Re: Activity settings greyed out for standard user in Norton Security

This decision was made when the UI was rewritten for Norton Security. There were a lot of use-cases that had to be handled for non-administrator access, and we didn't have the time to implement them all.

However you are correct; Network Activity and Security History should still be available to non-administrator users. I'll look into why this is not the case.

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos1 Stats

Re: Activity settings greyed out for standard user in Norton Security

Hi Ryan,

Thanks for the reply and the info.

Would you be able to give me an idea if there are any plans to open up these functions to standard users and if so what the timeline might be?

We are currently going through a HW refresh and so need to take a position on what AV product we want to move forward with and this will impact that decision greatly.

Regards,

Jarrett

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