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Kudos0

add-on won't install

Hello,

I downloaded setup.exe for norton add-on but it won't install giving me the error "attempt to access invalid address".

Any takers?

Replies

Kudos0

Re: add-on won't install

Hello,

I downloaded setup.exe for norton add-on but it won't install giving me the error "attempt to access invalid address".

Any takers?

Kudos0

Re: add-on won't install

...Norton 360 version 2 people.
Kudos0

Re: add-on won't install

Maybe download location is wrong. Where did you download the file from?
"All that we are is the result of what we have thought"
Kudos0

Re: add-on won't install

I downloaded using Norton 360-2 main interface. It opened a page in symantec : http://service1.symantec.com/Support/custserv.nsf/docid/2008011507324646

Any ideas?

Kudos1 Stats

Re: add-on won't install

Could you try this again, the download is actually a small "smart downloader" that will download the entire Add on Pack 2.1 installer. The smart downloader is only 480k or so, and the Add on Pack is much larger.

Matt

Kudos0

Re: add-on won't install

Hi again and thanks for your time people.

Amazingly enough, I tried downloading it and running it several times till now...but  a min ago IT FINALLY WORKED!!!

What can I say, windows works in mysterious ways  ;-)

Kudos0

Re: add-on won't install

Excellent, glad to see you got it working.

Matt

Kudos0

Re: add-on won't install

You might like to indicate that this is a resolved thread. Only you can do this. Just tick next to Matt's msg that suggests trying again.

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