• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Adding a new product to Services

Hi,

I bought a 5-Device Norton Security from Amazon and would like to add it (and its Product Key) to the Services section in my Norton Account for future activation and use. How can I accomplish that please?

Thank you.

Replies

Kudos0

Re: Adding a new product to Services

The key only gets added to your account when you activate the product key. You cannot just store it in your Norton Account.

If you already have Norton Security installed, you can just contact Norton Support via chat and ask them to add the time from the new key to your current subscription.   www.norton.com/chat

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Adding a new product to Services

Thank you for your reply. I kind of expected that but wanted to be sure because I found out the hard way when I installed Norton Security as a replacement for N360 which still had about a month left and NS threw that away. I checked the FAQs and it clearly indicated that if you purchase the product other than from a Norton renewal, you lose any days left on your current license. Maybe doing it via chat with support will yield a different result.

Kudos0

Re: Adding a new product to Services

If you bought the download version from Amazon, the key and download link also gets stored in your Amazon account under software downloads.

Dave

This thread is closed from further comment. Please visit the forum to start a new thread.