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Adding a third device to my susbscription
I never thought hoped I'd need to come back to the forums again, thins have been running nicely for so long.
My current problem is adding a third device to my network. I have a desktop and a laptop and am trying to add NIS to another desktop. Did the add a device e-mail to the third device, entered the Product Key from the first device and got a big red banner stating "Subscription Expired ...". I brought up NIS on the laptop and found the Product Key did not match the key on desktop one but at the bottom it says Subscription Status "28 days remaining | renew" NIS on the laptop has current updates and 4 hour ago last scan. Also under My Account I found 2 subscriptions both with 2 used seats and 1 available. Also saw a notation "accounts merged" ???
I'm confused and frustrated.
Your help would be greatly appreciated,