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Kudos0

Adware.CommonName

I have contacted Norton support center to help me remove my computer infection, which apparently is not catch in Norton full  system scan,..  Support person: Jennifer,... He was not able to fix it. 
Only what he did was to run Norton Power Eraser.
His conclusion:  10:01 PM Jennifer : There is no risk found.
Is there any chance to help me?  My computer is infected with: Adware.CommonName (2 infections). This infection cause rapid slow down in Internet connection with errors coming from browser.

Replies

Kudos0

Re: Adware.CommonName

Firstly, please do NOT try any 'quick fixes' or to solve this yourself.

It sounds like it's time to sign up for assistance from one of the free malware removal sites.  Please pick one and stay with them until your system is clean.

https://community.norton.com/forums/malware-removal-forum-recommendations

A little bit of knowledge is... well a little bit of knowledge.

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