After 22.7.0.75 update Windows 7 Action Center reports that Norton is OFF

Any solution ?

Same here.  50+mb update, restart, NIS slow to start, and finally Windows 7 Action Center reports both spyware and virus protection off.  NIS says its on..

Same problem for me (windows7 home italian/NS english), the Action center report 2 errors, but clicking to fix just display a window that run WSCstub.exe with no action both for virus protection and Spyware protection were the list has 2 choice, Norton and Defender, choosing Norton no change....

We will wait for a fix....

-m

The very same problem after Norton live update. I have just installed 10 important windows updates and thought that this might solve the problem but sadly no. I'm on Windows 7. I just need confirmation that my NIS is doing its job. I'm so pleased I'm not the only one.

They certainly don`t seem in any rush to fix it or even acknowledge the issue.

Hi Everyone,

We have already reported this issue with the logs collected for further investigation and team currently working on this. We will update this forum post once we have more information.

Thanks again for additional information provided with the screenshots.

Many other users are having this issue - see this thread https://community.norton.com/en/forums/windows-action-center-saying-norton-not-running-after-227075-update

And this is what worked in my case: https://community.norton.com/en/comment/7036381#comment-7036381

Many others with the same issue, norton don`t seem to be very interested.

A temporary fix..If you right click the norton icon on the taskbar, disable auto protect and smart firewall, then re-enable them, the flags will vanish, but will reappear on restart.

Have you restarted the system since re-installing?

I did a total uninstall and thought it had solved the issue, but after a couple of restarts the problem returned.

davey00 & Lexus2456, I have restarted my system twice since the  download/reinstall, and all remains well...so far. I see a fix is being phased out to users via Live Update by Norton...

Richard, where did you see that a fix is being phased out via Live Update?

Lexus2456, you see the release info now?

yeh, as davey00 says, do the uninstall and reinstall and you will get the previous earlier updated version (after going through 'live update'), this I did and it works okay and yes wait for the 'fixed update'.

That thread has now been removed, norton can`t stand criticism.

Hi Everyone,

The Norton 22.7 product update has been pulled from the LiveUpdate server and is no longer available for download.

Symantec is working on the issue where the “Windows Action Center incorrectly reports the Norton Security status” and we will update the forum thread once we have any updates on an ETA for a release with a fix. This issue does not impact the security of the pc as long as the Norton product reports its features are enabled.

This issue is being investigated. Please see this link.

https://community.norton.com/en/comment/7041121#comment-7041121

Hello

Here is Sunil's post about the pulling of 22.7

Sunil_GA Admin

Administrator30

Re: action center saying Norton is not running after the 22.7.0.75 update

Posted: 17-Jun-2016 | 8:24PM • Permalink new

Update:

Customers who have already received the Norton 22.7 update do NOT need to uninstall and reinstall the previous version. Symantec is working on a fix to be released shortly to address the issue where "Windows Action Center incorrectly reports the Norton Security status." This issue does not impact the security of the pc as long as the Norton product reports its features are enabled.

A larger view

Thanks.

Ricky007:

Hello everybody & especially to the Norton Staff Admin,

I'm not a computer-expert nor a novice but I found the solution to this issue after 1-day search
The problem is that the upgrade to 22.7.0.75 leaves 2 services active that doesn't exist anymore in the new version. The product works fine as the Norton Staff says, but it gives 2 false positives to the Windows Action/security center in my WIN7x64 (due to false links in the registry).
Solution:
1) cross out Norton Tamper Protection in Settings for 15 minutes
2) go to the Device Manager
3) put on "Show Hidden Devices"
4) go to Drivers Not-Plug&Play Compatible and DELETE this 2 remainders of the former version : NAVENG en NAVEX15
5) Restart your PC
6) Put on the Norton Tamper Protection (it will do so automatically)
NS works fine & also the Windows Action/Security center !!
Success everyone, and I hope for a nomination from Norton - I have to renew my licence within due time , ha ha , got the hint, my friends !! 
Rik (a Norton-adept for 20 years)

ITMA.
​Tried the W7/64 fix as above, on my Vista32.
Still giving 'Security Center' RED & GREEN anomalies.

Confirmed NIS, not NS, still working with:-
'GET SUPPORT' ¦ OK, 'QUICK SCAN' ¦ OK , 'FULL SCAN' ¦ OK, 'NPE': UNWANTED . . .' ¦ OK, NPE': SYSTEM SCAN' ¦ OK, CHECKED: 'TASK MANAGER' ¦ OK, CHECKED: 'DEVICE MANAGER' ¦ OK, CHECKED: 'SERVICES' ¦ OK.
The original 'QUICK FIX', still works. Disconnect Internet, Auto-Protect/Firewall - OFF/ON, Reconnect Internet.
 

Be safe out there !
"It's That Man Again."
The Silver Surfer. AK.  [ AGED : NOT OLD ]

Hi, it worked for me on a WIN7 x64bit machine for Norton Security.
But don't worry , as you can see Norton itself came out with a new version today which should fix it for everyone.
Best luck.

Hello all,

I have NS 22.7.0.76, with no updates available via LiveUpdate, and Windows Security Center is still showing Norton as turned off. I'm running Windows 10 1586 x64. Any suggestions?

Just did, no change. But I found that if I disable auto-protect, and attempt to "turn on" Norton Security in the Security Center, it re-enables auto-protect and the warning in Security Center goes away for AV, anti-spyware, etc. Firewall warning also goes away if I repeat the process for the smart firewall. 

Let's hope Windows stays happy like this.