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Kudos0

All Login accounts come up as black screen's

Just recently my login's come up as black screen's through my identity safe on my LG 5 android

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Accepted Solution
Kudos2 Stats

Re: All Login accounts come up as black screen's

Can you post a screenshot of this behavior? Be sure you cover/hide any personal information.

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Is it all logins are blacked out or just a few?

Have you restarted your device?

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: All Login accounts come up as black screen's

Hi Peter, I decided before I did anything else I would reboot and that took care of it.. I was able to get to my list of accounts but was black when connected after log on so not sure what happened. But it seems okay now,thank you for the idea to restart.

Kudos0

Re: All Login accounts come up as black screen's

Good news. Thanks for letting us know.

It is always amazing what a system restart can fix. 

Things happen. Export/Backup your Norton Password Manager data.

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