All notifications should have a timestamp

Posted: 23-May-2021 | 9:20PM · 1 Reply · Permalink

When we get a “Website Blocked” notification, the email contains the date and time of the block.

However, when we get a “Browser Extension Disabled” notification, the email contains no timestamp. Timestamps are useful and should be provided.

Replies

Srinivasan_Shanmugam Employee

NortonLifeLock Employee27

Reg: 26-Jan-2021

Posts: 53

Solutions: 27

Kudos: 2

Posted: 24-May-2021 | 5:35AM · Permalink

Hi mb7,

Browser extension tamper emails and alerts are sent daily once until the extension is enabled on that browser in child's device.

Therefore we do not tag a timestamp, the first email received for this alert can be considered as the original timestamp of this tamper event.

Thanks,

Norton Family Team