Solved.
Kudos0

Allow local website whitelist?

Posted: 17-Nov-2021 | 9:18AM · Edited: 17-Nov-2021 | 9:20AM · 2 Replies ·

I have the same issue described in this old thread: https://community.norton.com/en/comment/8145261. That is, when the PCs attempt to do UPnP communication with the router (e.g. at http://unifi:8080/upnp), they're getting stopped by Norton Family as that's an "uncategorized" website.

I could resolve this by whitelisting this URL, however when I try to do so I get the error "invalid website", I assume because it doesn't have a .com/.org/etc. top level domain. But it is a valid website on the local network, and I would like to whitelist it so it stops getting blocked.

File Attachment: 
Image icon Error screenshot
Labels: Website Blocking
Accepted Solution
Kudos0

Re: Allow local website whitelist?

Posted: 21-Nov-2021 | 10:03PM · Permalink

Hi Marnoot,

We have added this URL as part of the ignored list and you should be able to access it.

Could you please check and confirm?


Thanks,
Norton Family Team

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Replies

Kudos0

Re: Allow local website whitelist?

Posted: 18-Nov-2021 | 6:25AM · Permalink

Hi Marnoot,

Thanks for reaching Norton Family forums.

We are looking into the issue and we will get back to you soon.

Thanks
Norton Family Team.

Accepted Solution
Kudos0

Re: Allow local website whitelist?

Posted: 21-Nov-2021 | 10:03PM · Permalink

Hi Marnoot,

We have added this URL as part of the ignored list and you should be able to access it.

Could you please check and confirm?


Thanks,
Norton Family Team

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