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Kudos0

Also having Trouble From Login Screen

I too am having a problem logging in. I do not use Chrome.

Steps:

1) Click on toolbar link to Vault (Currently Vault is Closed)

2) Get Started Window opens asking me to "sign in" (Not the password entry window)

3) After Clicking "SIGN IN" orange button a new window opens and asks for my Symantec User ID and Password

4) Enter User ID & Password in the Symantec window a couple of spinning deals pop up then the window closes and wham just sits on the "sign in"page as well.

5) I need a hand figuring this out.

Alan in Dallas Texas.
 

Replies

Kudos0

Re: Also having Trouble From Login Screen

Well imagine that I log in tonight and it's fixed.

Thank you Tech who shall remain nameless (Or name shall remain unspoken). Pick your genre.

Kudos0

Re: Also having Trouble From Login Screen

Hello DallasAl

Glad to hear it. Thanks for coming back and letting us know.. Please keep an eye on it and make sure it stays okay.

Have  A Good Night and

Thanks

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.16.2.22 Core Firmware 270 I E 11

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