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Also having Trouble From Login Screen
I too am having a problem logging in. I do not use Chrome.
1) Click on toolbar link to Vault (Currently Vault is Closed)
2) Get Started Window opens asking me to "sign in" (Not the password entry window)
3) After Clicking "SIGN IN" orange button a new window opens and asks for my Symantec User ID and Password
4) Enter User ID & Password in the Symantec window a couple of spinning deals pop up then the window closes and wham just sits on the "sign in"page as well.
5) I need a hand figuring this out.
Alan in Dallas Texas.