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Android 4.2.2 Cannot Retrieve Data
My son just got a new tablet with Android 4.2.2.
I downloaded the Norton Family App version 184.108.40.206 from Google Play. It will not allow me to retrieve the list of family members to select who the tablet belongs to.
However, if I try to add him as a new child, it will tell me that a child with that name already exists in our account.
I tried installing, uninstalling, stopping, and clearing the cache many times.
Is there something wrong with the server that prevents me from downloading the list of children to assign the primary user of the tablet to? If so, when will this be addressed?