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Android Mobile Security Sneak Peak and Locate not working
I am having issues with Android Mobile Security Sneak Peak and Locate not working most of the time. I have Norton Security and Antivirus (Beta) ver 188.8.131.5270 installed on my Samsung Galaxy S8+(running Oreo 8.0.0). When trying to use the Sneak Peak and/or the Locate feature, I CONSTANTLY have issues with both. I get the, "We're trying to reach your device. Once we reach it, we'll update its location. If your device is offline, we'll try the command when it's back online". The location services are turned on and all the permission on the app are turned on as well. This happens with two different Samsung Galaxy phones (S8 and S8+). Sometimes it works fine, but most of the time it doesn't or it takes a while (at least 20-30 minutes) before the devices are located and/or a picture is taken (using the Sneak Peak feature).