• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!


Anitvirus Activation Problem

ok so I have anitivurs and have done for a while.. renewed back in April 2012. Today i upgraded from windows vista to windows 7, ive managed to install anitivirus no problem but now i can't activate it with my current key. 

i checked a few forums out and some just say to remove previous machines from the list under the certain software, which i have done but still, no luck...

any help? 

thanks in advance



Re: Anitvirus Activation Problem

Hello kaiqom

Welcome to the Norton Community.

Antivirus program usually comes so it is allowed only on 1 computer. Since you updated o/s, it probably thinks you have a new computer. In this case, I would recommend that you contact customer support using the free chat program and explain your situation to them. They should be able to take care of this problem.

.Please contact the free chat program by using this link.



Please do come back and let us know how you made out. .

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus Core Firmware 288 Android App 2.22 Chrome latest version.

This thread is closed from further comment. Please visit the forum to start a new thread.