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Annoying Norton Pop Up
Agree or disagree, I don't care, but, I stopped using Norton a long long time ago, how do I get them to leave me alone. The constant almost full page pop ups are driving me to distraction. Yes I have chatted online, yes, they have taken over my laptop, yes, they say they have fixed the issue, yes it is back again within an hour. I have lost count of how many of these calls I have made. I have lost count of the number of "fix tool" downloads I have done. I believe this is a Norton issue not a "me" issue. How do I convince them?
How do I get rid of it for good?
Replies
Re: Annoying Norton Pop Up
Is the pop up seen only when viewing websites or is it appearing when not browsing?
The pop up suggests to me that Norton 360 is still on your computer, if you removed it did you also run the cleanup tool?
Re: Annoying Norton Pop Up
Hello
Did you chat with the official Norton Customer Support? To do so, you need an active Norton Account. Does your Norton Account show an Active Norton product?
Thanks.
Re: Annoying Norton Pop Up
Yup, I have a Norton Account still, Yup I spoke to their OFFICIAL support desk, by online chat and by phone, yup they have been given access to my computer on numerous occasions to "fix" the issue, each time it just gets worse.
I can work for a couple of hours only and then it starts and the time between pop ups gets less and less ( 2-3 minutes if I just try to carry on) until I have to turn off the laptop for hours. I use this for both paid work and charity work, it is driving me nuts.
I would close off the account if I thought it would help, but, apparently, if I do, they won't "help" anymore.
Stuck between a rock and a hard place.
Re: Annoying Norton Pop Up
Um, did you remove Norton Tasks in Task Scheduler > did you run Norton Removal Tool.
Re: Annoying Norton Pop Up
No Norton Tasks in Scheduler. I have run the removal tool, Norton have taken over several times and ran the removal tool. According to them, I do not have Norton on my system..
The pop up is constantly telling me that my current version of Norton is not compatible with Windows 10
Click NEXT to download a new version and stay protected.
Only 3 choices given, Tell me more, Remind me later and NEXT.
Only way to get rid, is to click "remind me later", which I don't want obviously, especially every 2 minutes, but I need to use the screen.
Norton are apparently baffled, so what do I do now, short of replacing a fairly new laptop.
Re: Annoying Norton Pop Up
https://community.norton.com/en/comment/7019771#comment-7019771
https://community.norton.com/en/forums/cant-get-rid-install-updated-version-your-norton-product-windows-10
maybe fix tool only works with Norton on-board
https://support.norton.com/sp/en/us/home/current/solutions/v113935352_EndUserProfile_en_us
https://community.norton.com/en/forums/norton-remediation-task-issues
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