Not what you are looking for? Ask the experts!
Another Junk Mail in 360 Question
Since upgrading from ISS to 360 I have had a junk mail problem I cannot seem to solve. I have Windows 7 and using Outlook from Office 2003. I have kept a detailed record of each email and taken several action steps, without success. It all started about the time I tried to block one sender, but have since even deleted that one. Here are some of the errors I have.
1. Even though I get an email that correctly goes to a designated folder using Outlook rules, a copy also goes into junkmail, even after I have added the name and email address to the "Allowed Sender" file.
1a. I have even checked the "Not Junkmail" tab in Outlook and clicked that it is a trusted sender.
2. All new senders go to junkmail.
Client Integration with Outlook is turned on in 360.
I downloaded the latest 360 version 5.0 today, but that did not help either.