Apparently Norton Security does NOT support Outlook. What's the deal? That's what I bought it for. It refuses to secure ports my program uses as well as refuses to add antispam to my Outlook program.
Adding POP3 and SMTP ports to Protected Ports <info link>
Norton 126.96.36.199 supports my Outlook from Office 2013 Home & Business Click to Run Edition. You have to set up the ports according to what your ISP uses. It will only scan the standard ports of 25 and 110. The emails do come thru to my inbox. I have the Anti-Spam part disabled, but I still do receive Anti-Spam definitions. There is a thread requesting all information about your anti-spam problem and Office problem.
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