Is there any point to turning "Email Protection" on when I use only webmail -- Gmail?
Welcome to the Norton Community.
No there isn't. NIS does not interface with web based email so if this is the only way you access email then no there is no value add in turning this on. Also Gmail uses SSL NIS does not support so even if you used an email client such as Outlook to retrieve your mail NIS would not be able to scan it.
I notice you have NIS 2010 which is 2 years out of date which does not provide the latest protection offered by the latest version. I would highly recommend that you upgrade to at least NIS 2011. Please let us know if you want to do this and we will provide further guidance.
Note that as long as your subscription is current you are entitled to the upgrade to NIS 2011 or 2012 at no charge.
Also, do you have SP 1 with Windows 7?
Hope this helps.
If you turn off email scanning you may get a "Fix Now" alert from Norton. To turn off the alert, go to the main Norton window. In NIS 2010 hover your mouse cursor over the small letter "i" next to Email Protection (in NIS 2011 and NIS 2012, hover the cursor directly over the words "Email Protection"). In the pop up that appears, click "Ignore." This tells Norton not to monitor the "On/Off" state of email scanning and stops it from alerting you when the component is disabled.
My thanks for the 2 excellent replies.
NIS 2010 was a typo. I have NIS 2012.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 3 users online.