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Kudos0

App & Internet Security keeps turning off on my Vivo Android phone

The App & Internet security on my Vivo android phone keeps turning off. I have used the Norton online help to make sure I am setting up properly, which I am and ok for a short time and then turns off. Any suggestions to fix would be most welcome. 

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Kudos0

Re: App & Internet Security keeps turning off on my Vivo Android phone

Hello. From what I am reading the FunTouch OS is a customized OS much the same as the Fire and Chrome OS are. Which may, be the reasons behind Norton not functioning properly. Do you have Google Play installed and are getting the app for Norton from the Google store? 

https://play.google.com/store/apps/details?id=com.symantec.mobilesecurit...

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Kudos0

Re: App & Internet Security keeps turning off on my Vivo Android phone

Even if you can get Norton to install on a device with proprietary changes to the Android OS, there is no guarantee that it will work correctly. As already noted, this could be why you are having difficulty on your device.

Kudos0

Re: App & Internet Security keeps turning off on my Vivo Android phone

@Scouse Following up with the thread. Can we be of further assistance?

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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