This forum thread needs a solution.
Kudos0

App lock stops working

Posted: 17-Jul-2022 | 3:41AM · 1 Reply ·

I have Norton app lock on 2 Samsung devices. It works well on my phone but on my tablet it works sometimes but I regularly find that I'm not being asked for my fingerprint/pattern to log onto my apps. When I go to accessibility on settings it shows that the app lock is off. I have no idea why this happens. Any ideas?
Labels: Subscription

Replies

Kudos0

Re: App lock stops working

Posted: 17-Jul-2022 | 6:12AM · Permalink

What Android version is on the tablet?

One thing to check is in Android settings. Check for any battery optimization settings for App Lock. Be sure they are turned off.

Also in Android Settings > Apps, tap on App Lock, and scroll down to advanced settings and be sure Appear on top is allowed.

This thread is closed from further comment. Please visit the forum to start a new thread.