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Kudos0

Appeal - The Norton Safe Web site is unavailable.

Hi,

Trying to appeal the re-evaluation as the content was removed, but the appeal page is unavailable.

http://www.peterorum.com

I hope you can help with this.

Thanks,

Peter

Replies

Kudos0

Re: Appeal - The Norton Safe Web site is unavailable.

Hi,

Trying to appeal the re-evaluation as the content was removed, but the appeal page is unavailable.

http://www.peterorum.com

I hope you can help with this.

Thanks,

Peter

Kudos0

Re: Appeal - The Norton Safe Web site is unavailable.

Hi Peter,

I am sorry to hear of the problem you are having.

I was able to reach the Site Dispute page for my Safe Web account with no problem.

Please trying clearing your browser cache and then login to your Safe Web account and navigate to the Site Dispute Page .

Let us know how you do.

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Appeal - The Norton Safe Web site is unavailable.

Thanks, but no luck.

I cleared my cache, and can easliy get to https://safeweb.norton.com/site_dispute, but trying to "Appeal my re-evaluation results" (https://safeweb.norton.com/site_dispute/escalate/686437) goes to https://safeweb.norton.com/rescues/unavailable "The Norton Safe Web site is unavailable. Please try again later."

The relevant content was removed before the re-evaluation, and so shouldn't have even been available. The whole sub-domain was removed, as it was just a private client test site, and not malicious.

Thanks,

Peter

Kudos0

Re: Appeal - The Norton Safe Web site is unavailable.

Hi Peter,

You can try to contact the Safe Web team via email at site_owner_help_en@symantec.com

I will reach out to see if the team can assist with your issue here.

Allow a day or two for a reply to this message.

Thanks!

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Appeal - The Norton Safe Web site is unavailable.

Thanks, Phil. I had emailed that address also at the time of my initial post. So hopefully this will be resolved very soon.

Cheers,

Peter

Kudos2 Stats

Re: Appeal - The Norton Safe Web site is unavailable.

Hi petero2,

We have manually analyzed your site 'peterorum.com' and found it to be clean so we have changed its rating to green.

http://safeweb.norton.com/report/show?url=peterorum.com



Cops

Kudos0

Re: Appeal - The Norton Safe Web site is unavailable.

Thanks very much for your prompt attention.

Cheers, Peter

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