I recently changed my router to a Norton Core. Since then Airprint on my iPhone does not work. It works fine with the TP-Link router but not with the Norton Core. Does anyone have any ideas. Thanks
Hello jjp2017 Does Core and your phone both see your printer on the network?
Thank you. And you are following all the guidelines in this article? https://support.apple.com/en-us/HT201387
Compatible printer AND your phone is connected to the same network as the printer? IE there are two bands, 2.4 and 5.0 GHz. If the passcode is the same for both that may confuse the printer and phone. Name the networks separately and use different passcodes. Try to print again.
Well for whatever reason, Airprint now works, I did not change anything. It's a mystery, but thanks very much for your help. I appreciate it.
Whatever the reason its always good news to hear things work. Thanks for coming back to let us know.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 12 users online.