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Application Not Working on IOS 11
I have updated my IPhone 6S with IOS11 once it was released. After that day on, I wasn't able to use the Vault on ID Safe Application on my mobile.
Contacting the Customer Support in Norton's webpage, I tried logging in the vault in a Windows device, it works perfectly well. I can see my vault online, with all data intact.
I have waited for the application update from Norton, this is released today (5.0.187) and I've updated my application immediately. The vault is still unable to reach on my mobile.
I tried unloading the application, restarting the application on my mobile, reloading it and trying to log back in. This didn't work as well.
It's exactly the same with my Ipad Pro, I tried all the steps along and it didn't work as well.
The screenshots from my mobile are enclosed. I have a landing page which I see when starting the application. I also have the log in page, where my credentials are expected to typed in. And finally I have the resulting page, where the circle keeps turning and nothing happens for about two minutes. then the application ends up in a blank page, where only the buttons Cancel and Help are seen on the top.
What might be the solution here? Thanks in advance.