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Kudos0

Applock stops, loophole opens Applock on screenshot

I have two issues with applock on my Android. One, it sometimes stops protecting apps. Does not ask for password. Second, when I take a screen shot, the app settings open up without requiring the password.

Labels: Android

Replies

Kudos0

Re: Applock stops, loophole opens Applock on screenshot

What device are you using, and what Android version? Also what version of the Applock app do you have? 

Are you letting the device sleep between having to unlock an app? If you are accessing the same app a second time without the device sleeping, the default setting is to allow the app again in the same session, without the PIN.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Applock stops, loophole opens Applock on screenshot

Android 7 on an Alcatel Idol 5. App lock version 1.4.0.449 I have some apps set to require PIN every time, some only after sleep. Works fine. But when this malfunction happens, nothing requires the PIN even after sleep. The screen shot loophole happens even when everything locks fine. Including opening App lock directly, requires PIN, both before and after the screen shot. But during the screen shot, App lock opens automatically. No PIN.
Kudos0

Re: Applock stops, loophole opens Applock on screenshot

How often has this happened?

What apps are open when the PIN is no longer required? 

What app is open that you are trying to take a screenshot of when the App Lock opens automatically?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Applock stops, loophole opens Applock on screenshot

Stopping itself not so often. I'll have to check which apps are open when it does. Screenshot loophole happens no matter where or when I take the screen shot. Home screen, app... All the same. Thank you!
Kudos1 Stats

Re: Applock stops, loophole opens Applock on screenshot

So to confirm. Any time you take a screenshot, the App Lock screen comes up where you can lock/unlock apps. Is the App Lock app running in the background when this happens? 

I am not able to duplicate the screenshot issue on my Samsung Tab A on Android 8.1.

From the main App Lock screen, tap on the three bars at the top left. Then be sure that the Device Administrator setting is activated.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Applock stops, loophole opens Applock on screenshot

Hi! I'm sorry for the delay. For some reason I don't get notifications about this thread. So yes, app is set as device administrator. Just checked again to be sure. And it still opens the app every time I take a screen shot.
Kudos1 Stats

Re: Applock stops, loophole opens Applock on screenshot

I'll see if I can get some help from my Norton contacts with this issue. I cannot duplicate it.

I'll let you know if I hear anything.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Applock stops, loophole opens Applock on screenshot

Thank you!!

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