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Kudos0

Are passwords stored in the cloud?

If someone installs Norton Identity Safe does their data get stored in the cloud (Nortons servers)?

If so, how do get it store only on my local computer only?

Replies

Kudos0

Re: Are passwords stored in the cloud?

Hi,

The current version of the Toolbar/Identity Safe uses cloud storage.

Dick Win 10x64 current current NSBU
Kudos1 Stats

Re: Are passwords stored in the cloud?

Hi,

Just to be clear though, the passwords stored in the cloud are encrypted.  The encrypted passwords are pulled down to any of your devices and only someone (you) with both your Norton account password and your vault password can decrypt them. Not even Norton has access to your vault password so best not to lose it :-)

- dconn

Kudos0

Re: Are passwords stored in the cloud?

And practically every day you'll find headline making reports like these two released today...

NSA, British intelligence secretly tapped into Google, Yahoo cable links, officials say

How the feds snoop: What happens when you hit 'send' on your email

Of course something like this could never happen at Symantec...  

Kudos0

Re: Are passwords stored in the cloud?

Thanks for the replies.

But what good is it if by some chance you can not get access to your passwords because the site is down.

I suppose Symantec does not guarrantee that this nor any hacking can get through their servers.

I would rather have my info store locally.

Kudos0

Re: Are passwords stored in the cloud?

I don't rely entirely on Identity Safe, which is fortunate, since I recently had to reeset my Vault after a messed up installation.  Backing up the Vault is an obvious precaution, which I didn't think to do before I messed up my system.  Of course, if the Norton site is unavailable that may not be much of a consolation.

Fortunately, I was able to get some of my lost log ins back from the local vault on another machine.  The rest I got from a secure, coded list, which I update every time I add a new log in.

Kudos0

Re: Are passwords stored in the cloud?

If for some reason the Norton cloud is unavailable your Norton vault is on your local device and accessible with your Norton account and Norton vault passwords.

- dconn

Kudos0

Re: Are passwords stored in the cloud?

Thanks for the replies.

But if the passwords are stored locally why have it in the cloud?

I ask this because I backup all data and will have the program on my laptop too,

so that it mirrors each other.

Where does the program store the passwords locally on Windows 7?

Kudos0

Re: Are passwords stored in the cloud?


jlrca1 wrote:

Where does the program store the passwords locally on Windows 7?


I believe what dconn is referring to you will find here:

C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.1.3\IdentitySafeDataStore\S-1-5-21-2806671959-3295208617-3852528293-1001\IDDStor2.dat

Please note the S-1-5-21- number is randomly generated and may be difeerent on yor system.  I also found that if more randomly generated numbered folders are available, I choose the most recent one.

A bit more info, the IDDStor2.dat and it's .bak file are encrypted and can not be opened if you are logged into your Vault.  The recommened way to retain copies of your ID Safe Data is to use the Export option within ID Safe UI.  I ususally Export in both csv and dat format.

Kudos0

Re: Are passwords stored in the cloud?

Thanks

Kudos1 Stats

Re: Are passwords stored in the cloud?

The reference Yank gave is where the vault is stored in older Norton products that offered a local vault option.

The cloud vault in the newer Norton products is also duplicated locally (not the same as a vault that is stored locally only) and depending on your Norton product it would be located as follows:

Identity Safe Standalone

C:\Users\All Users\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2014.6.0.27\Framework

NIS/N360:

C:\Users\All Users\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.1.0.18\Framework

Within the Framework folder, the vault data is stored in h*.db files, like “hF082A26261734119B5D137BD28873F06.db”. The names will vary.

Regarding your question "But if the passwords are stored locally why have it in the cloud?"

 

In the newer products the vault is stored in encrypted format in the cloud which makes your vault accessible from any computer that has Norton installed and from multiple platforms since we also have the product available on Mac, Android and iOS. Even if you don't have a Norton product installed you can access your vault from any browser at identitysafe.norton.com. You can keep notes and credit card information there also.

 

- dconn

 

 

Kudos0

Re: Are passwords stored in the cloud?

Thanks dconn.

 

That explains a lot.

 

 

Kudos0

Re: Are passwords stored in the cloud?

Thanks dconn for the info, as you correctly guessed - I have been working with a Local Vault for awhile - especially when users desire to revert to NIS/N360 2012 in order to reacquire the Local Vault.

Now I know where the Online vault data is kept on my system - just one question what can one use to open the Data Base File - or as I assume it is encrypted, can it be opened at all and/or then used as the "Import source"  if one "loses their D Safe Login data? 

Any unprivileged info you can provide on the open forum would be appreciated.  FWIW, the bottom line is I am seeking a way to utilize this "Framework h*db file" to recover login info if lost during an update/upgrade etc. 

TIA for any info.

Kudos1 Stats

Re: Are passwords stored in the cloud?

Hi Yank,

There is really no value in backing  up DB files under %APPDATA%\Framework folder as they cannot be used to restore your vault.

 

The best practice is to export your vault to a password-protected DAT file from the Import/Export tab in the Identity Safe Settings window. This is the most reliable way to save your vault data in case you want to restore it later, and it is strongly-encrypted as long as you make sure to set a password when you export it.

 

Regards,

 

- dconn

 

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