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Kudos0

Aria wireless scale

​I have Norton 360 on my laptop and internet thru Comcast.  I just purchased a Fitbit Aria wireless scale.  Norton is blocking the connection as the scale is an unsecured network.  How can I fix this?

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Kudos0

Re: Aria wireless scale

@dkemp4586 Hello. Open your Norton dashboard, go into settings and find on the left "Firewall". Select the "Program Control" tab then scroll through the connections listing for your device or associated program for that device. IF the firewall has it other than "Allow" change that setting to allow. Close your dashboard and reboot your device. Recheck to see if this has taken care of your issue, and by all means. PLEASE post here with your results. Thanks.

"From DOS to Windows10 what a journey it has been" Windows 10 Professional x 64 Fall Creators Update version 1709 build 16299.16 / NSBU 22.11.0.41 Traditional
Kudos0

Re: Aria wireless scale

dkemp4586 Many apologies for the screenshot. It migrated from another post and shouldn't be there. Just following up with you to see if the firewall suggestion corrected your issue. Please let us know. Thanks.

"From DOS to Windows10 what a journey it has been" Windows 10 Professional x 64 Fall Creators Update version 1709 build 16299.16 / NSBU 22.11.0.41 Traditional

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