Auto-Protect greyed
Posted: 23-Nov-2016 | 11:49AM · 10 Replies · Permalink
Replies
and no joy from Search
and no joy from restart & shutdown/start
Re: Auto-Protect greyed
Posted: 24-Nov-2016 | 4:41PM · Permalink
after several iterations to fix Auto-Protect greyed without asterisk
> my sort for this Auto-Protect greyed without asterisk was to
1) turn Off Norton Product Tamper Protection and turn Off all Advanced switches Permanently.
2) Restart.
3) turn On all Advanced switches and turn On Norton Product Tamper Protection.
YMMV
Re: Auto-Protect greyed
Posted: 05-Dec-2016 | 12:45PM · Edited: 05-Dec-2016 | 12:47PM · Permalink
Mohan_G:Hi @bjm_,
Are you still facing this issue?
> not at the moment, usually stays fixed, until the next time it breaks.
> and for clarity, I've experience Auto-Protect greyed since v22.x release.
so, not specific to EAP by my experience.
https://community.norton.com/en/forums/norton-360premier-autoprotect-greyed
Re: Auto-Protect greyed
Posted: 18-Dec-2016 | 5:30PM · Edited: 18-Dec-2016 | 5:40PM · Permalink
Auto-Protect greyed &/or Advanced Auto-Protect greyed w/wo asterisk
1) greyed with asterisk usually clears with restart.
2) when greyed without asterisk remains after restart, use A or B
A)
1) Turn Off Norton Product Tamper Protection.
2) Turn Off all Advanced view switches.
3) Restart
4) Turn On all Advanced view switches.
5) Turn On Norton Product Tamper Protection.
B)
1) Turn Off Norton Product Tamper Protection
2) Open Windows Task Manager and on the Processes tab scroll down to Norton under the Background processes category and right click on Norton and End task.
3) Wait for Norton tray Icon to disappear.
4) Wait for Norton tray Icon to reappear automatically.
5) If no tray Icon after 30 seconds. Call Norton from shortcut.
6) Wait for Norton tray Icon to appear.
7) Check settings.
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