Solved.
Kudos0

Auto Save banner location

Posted: 24-Sep-2021 | 6:33AM · 13 Replies ·

The Auto Save banner location is in an odd location. And it seems to to pop up every 5 seconds, obscuring the first line of text when trying to reply. 

Accepted Solution
Kudos1 Stats

Re: Auto Save banner location

Posted: 08-Oct-2021 | 5:48AM · Permalink

@peterweb, Community text editor "Auto Save" banner location issue has been fixed and the autosave option is now enabled. 

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Replies

Kudos0

Re: Auto Save banner location

Posted: 24-Sep-2021 | 7:12AM · Permalink

@peterweb, Thanks for reporting. The issue has been reported and the team working on it. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos0

Re: Auto Save banner location

Posted: 26-Sep-2021 | 7:10AM · Permalink

@peterweb, We have disabled "Auto save" feature and will be re-enabled once we have a fix for the issue reported. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos0

Re: Auto Save banner location

Posted: 26-Sep-2021 | 7:21AM · Permalink

Accepted Solution
Kudos1 Stats

Re: Auto Save banner location

Posted: 08-Oct-2021 | 5:48AM · Permalink

@peterweb, Community text editor "Auto Save" banner location issue has been fixed and the autosave option is now enabled. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos1 Stats

Re: Auto Save banner location

Posted: 08-Oct-2021 | 1:37PM · Permalink

Testing the auto save banner issue.

Banner is back just under the text box, and the auto save feature is now working again. 

Thanks

Kudos0

Re: Auto Save banner location

Posted: 08-Oct-2021 | 1:54PM · Permalink

peterweb:

Testing the auto save banner issue.

Banner is back just under the text box, and the auto save feature is now working again. 

Thanks

 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos1 Stats

Re: Auto Save banner location

Posted: 06-Dec-2021 | 4:35PM · Permalink

@Sunil_GA

This issue with the Auto Save banner position is back again.

Kudos0

Re: Auto Save banner location

Posted: 06-Dec-2021 | 8:47PM · Permalink

Thanks @peterweb, we are looking into it. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos0

Re: Auto Save banner location

Posted: 07-Dec-2021 | 8:23AM · Edited: 07-Dec-2021 | 8:23AM · Permalink

peterweb:

.... This issue with the Auto Save banner position is back again.

I can confirm this Auto Saved banner is popping up every few seconds in the WYSIWYG while I'm composing a reply. Just noticed it today but I haven't posted in this forum since 05-Dec-2021.


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Dell Inspiron 5584, 64-bit Win 10 Pro v21H1 build 19043.1348 * Firefox v95.0.0 * Microsoft Defender v.4.18.2110.6-1.1.18700.4 * Malwarebytes Premium v4.4.11.149-1.0.1513

Kudos1 Stats

Re: Auto Save banner location

Posted: 10-Dec-2021 | 4:41AM · Permalink

@lmacri, We have turned off the "AutoSave" feature for now and will be enabled once we have fix released for the current issue. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos1 Stats

Re: Auto Save banner location

Posted: 05-Apr-2022 | 6:41AM · Permalink

@peterweb,

We have enabled the "AutoSave" feature with the new "Load Autosave content" button option. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos1 Stats

Re: Auto Save banner location

Posted: 06-Apr-2022 | 8:04AM · Permalink

Hi Sunil_GA:

Thanks for the update.  I tested today and the new "Load Autosaved Content" button worked correctly in my Firefox v98.0.2 browser as well.

Kudos0

Re: Auto Save banner location

Posted: 08-Apr-2022 | 5:30PM · Permalink

@Sunil_GA

I too confirm that the autosave feature works again. Tested in Chrome.

Thanks

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