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Kudos0

Autofills Not working!

After most recent Norton update,Windows 10 and using Chrome latest Version 64.0.3282.186 (Official Build) (64-bit);  ID Safe no longer auto fills my saved web sites. Have disabled fast start up and rebooted several times with no success. This recent update has impacted 3 different computers. Need fix to this problem.

Replies

Kudos0

Re: Autofills Not working!

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Autofills Not working!

Thank You! Now works as intended.

Kudos0

Re: Autofills Not working!

floplot - I have followed the instructions in the site in your post above.  I'm finding that NIS in Chrome autofills some sites and not others.  This behavior is inconsistent.  For example, I go to a site that requires an ID and password - no autofill.  I go back to the same site and it is autofilled.  Inconsistent NIS behavior results in not knowing what to expect and slows the use of Chrome considerably.  I have lost confidence in NIS.  NIS remains broken after the Live Update on 3/3/2018.  Surely a big tech company like Norton can fix NIS.  Right?

Kudos0

Re: Autofills Not working!

Hello David

What Norton version do you have? If you use Windows 8-10, please disable Fast Startup?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Autofills Not working!

floplot,   Fast Startup is already OFF.  There were Live Updates over the weekend that made significant changes to NIS.  I installed the Live Updates, figured out how NIS now works, and the auto-fill is now working on most sites.  Is there a post that has instructions from Norton on the updated NIS?

Kudos0

Re: Autofills Not working!

Hello

Do you now have NIS 22.12.1.15? I just got online, so I'm sorry, I don't know if it has made any changes. The new version may have fixed the new Chrome Extension. It's supposed to work with the top 1000 sites I have heard.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Autofills Not working!

floplot - The version number in the Norton Security, Help, About page is 22.12.1.14, apparently one version prior to the version number you used above.  The NIS Chrome toolbar extension version is 5.2.1.2.  Thanks, Daviddubya. 

Kudos0

Re: Autofills Not working!

Hello David

You have the new extension 5.2.1.2 which gets you to the cloud vault. Try running Live Update a few times and restart and try to get the version I posted. They had pulled the.14 version because it was causing issues. The.15 will prevent those issues from happening hopefully. There are a few parts and a patch to install. You may have to restart to get the whole thing and have to apply the patch.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Autofills Not working!

floplot,  Thanks for the heads up.  I ran a Live Update a few minuted ago from the Norton Security icon in the Taskbar and applied a patch after the Update completed.  I now have version 22.12.1.15.  Thanks.  If I run into issues I'll report back.  David

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