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Kudos0

automatic live update does not work

 In my Norton Security Settings menu, "Automatic LiveUpdate" is selected. However, it does not appear to work. I must update the product manually ever day, and if I forget, sometimes there are as many as 4 new updates downloaded and installed.

I asked Norton customer service chat, but all they want to do is auto-connect to my computer, which I am not comfortable with.  Can anyone please help me?  Does my live update work?  Is there a log file that shows this?  Where is it?  How do I read it?  Thank you.

Replies

Kudos0

Re: automatic live update does not work

Look in Norton History > LiveUpdate.  Look at Type of Update.
Just because you pull updates, does not mean Automatic LiveUpdate is not working. 
If you are connected to the Internet, Automatic LiveUpdate downloads product updates and definition updates every hour.
Look in Norton History > LiveUpdate.  Look at Type of Update.

Kudos0

Re: automatic live update does not work

thank you - it was working after all

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